Canadian Movers - How do we Rate?

Two Small Men with Big
Hearts Moving Company, International Moving, Corporate Moving,
Commercial Moving, Residential Moving

Your Name		*****Ontario Quality Control ***** your concerns should be noted in the space provided below. We will then forward to the appropriate office for a response. Click Submit at the bottom of this page.
Your Invoice Number
Email: *REQUIED FIELD
Which office performed your move?

Using a rating scale of 1 to 5, where 1 is poor and 5 is excellent, please rate your overall satisfaction.

1. Pre-move Services 1(poor) 2 3 4 5(Excellent)

Professionalism of Moving Consultant

Skill of Moving Consultant

Explanation of Moving Services Provided

Speedy Response to your Inquiries
Comments

(complete this question only if you purchased packing services)

2. Packing services	1(poor)	2	3	4	5(Excellent)
On-time Arrival
Appearance
Care Taken
Attitude/Helpfulness

Comments

3. Loading Services 1(poor) 2 3 4 5(Excellent)

On-time Arrival

Appearance

Care Taken

Attitude/Helpfulness
Comments

(includes unloading and unpacking)

4. Destination Services	1(poor)	2	3	4	5(Excellent)
On-time Arrival
Appearance
Care Taken
Attitude/Helpfulness
Unpacking Completed to your Requirements
Timely Removal of Empty Moving Boxes

Comments

5. Do you have any suggestions that can help Two Small Men serve customers better?

6. Do you expect to be moving again in the next 2 years?
Yes
No

7. Would you choose Two Small Men again?
Yes
No

8. Background

The following questions are for analysis purposes only. Your NAME will not be associated with any of your answers.

a. What was your primary reason for moving to another location?

Work-related
Personal
Retirement
Other

b. Who was the primary decision maker in choosing Two Small Men?

Head(s) of household
Employer
Relocation Company
Joint Decision between Household and Employer
Other

c. What factors influenced the decision to move with Two Small Men?
Please check all that apply.

You had moved with Two Small Men
Reputation
Price
Service
Added Value Services (i.e.. AIR MILES, New Horizons, etc.)
Advertising/Yellow Pages
Employer/Relocation Company Decision
Other

d. If you paid for the move personally, please rate the following where 1 is poor and 5 is excellent:

1(poor) 2 3 4 5(Excellent)

Explanation of Pricing

Competitiveness of Price

Accuracy of Estimate

Two Small Men with Big Hearts Moving Company
"Across the Street or Coast to Coast we care about you the most"